Goldstar Service - We have used SylCaz for a good few months now for the cleaning service and maintenance on our apartment. Their services range from changing the battery in your fire alarm to pick-ups from airport to taking you shopping for your furniture to sightseeing the list is endless. On our visits to Portugal, having met Syl and Carol they are a very nice couple, very reliable and thorough and above all very reasonable with their prices, nothing is too much trouble. We would highly recommend SylCaz if you are looking for a service that would fit all your criteria - Chris and Sue Hale"
We find SylCaz to be a very reliable company, their work is competitively priced and carried out professionally. All rooms are cleaned efficiently and with a sense of urgency. It is very comforting to know we engage a company we trust in its entirety. Being so far away from a property you love can be worrying. Employing Sylcaz ensures total customer satisfaction and peace of mind. Anyone looking for a reliable trustworthy cleaning and maintenance company, should approach SylCaz.A company where the staff are polite and looks after it's customers alike as well as delivering what it promises - just what we wanted - Natasha Biggs, London.
"We have used Sylcaz Management since 2009, ever since we bought our property in Portugal and we can unequivocally recommend their service. Owning a property abroad can be a nerve-wracking and fraught experience, but Carol and Syl are always on hand to help with any issue big or small. They have helped us every step of the way, from getting the apartment rental ready, dealing with day to day issues as well as major ones like power outages! They are friendly, professional, calm under pressure and they go above and beyond what you expect (and what we’ve previously experienced) from property managers. We never have anything other than outstanding feedback about them and the cleanliness and maintenance of the apartment from our guests and we recommend them to acquaintances and neighbours time and time again. Due to having a young family we have been unable to visit our ‘second home’ regularly over the last few years, but we have total peace of mind knowing it is in their capable and trustworthy hands. They are always in regular contact and very easy to get hold of by phone or email; they seem to be superhuman and work around the clock – the times of day that emails get sent and answered never ceases to amaze me! In short, it’s very hard these days to find people that work so hard and provide such a genuine service, we would be lost without them." - Andy & Julia Riley
"We use SylCaz to maintain our property in Portugal. They provide a fantastic service, very reliable and to a high standard.We have peace of mind knowing that the job really will get done, no corners cut!They are always helpful, full of innovative ideas and solutions and prepared to go the extra mile to boot!I highly recommend their services - Ed & Em - London
Dear Mr. Watson, It’s always a pleasure to deal with SylCaz, as once again I have been very happy with the service you have been providing. Owning and maintaining property in the Algarve from the UK would be fraught with issues without your help.Now that we have developed close relationships with your staff and as a result confidence that you are looking after our best interests in a timely and professional manner.Cleaning and laundry programme is very efficient and airport transfer runs are proving popular. We look forward to you supporting us in the years to come - Dennis Proctor
"Syl and Carol are invaluable to me as apartment owner in Portugal. If it weren’t for them, I would not be able to rent out my apartment. They are incredibly friendly, totally reliable, very professional and give an excellent service and once in a while pick up some mistakes in my renting calendar that I have overlooked. They will go above the 100% effort and will not over-charge for their services. They are one of the few people I know I would completely trust to do what is best for me. I will forever be very grateful that they saw me in the garden and offered their services. All I need to do is get my guests in and they will do the rest. Their knowledge of the area and Portugal is invaluable for my guests and if you would look at my website, Homeaway.co.uk Property ID 818904 in Porto de Mos I think you will find some references from our guest for Syl. If you need to, you can contact me directly and I will happily answer any more questions that you might have." Kind regards - Yvonne Stead
"We have had Sylcaz Property Management as our appointed property management company ever since we purchased our Portugal property in 2009. At the outset they explained clearly how they would look after our property and clarified the services they could provide. They have always provided these services to our complete satisfaction and indeed have always “gone that extra mile” to ensure that any additional matters could be catered for when required. In addition, Sylcaz Property Management (Sylvester & Carol) has been a tremendous source of valuable additional information, which has enabled us to feel additionally comfortable that our property is being very well looked after by the right people. Furthermore, our clients have always commented on how well they have been looked after by Sylcaz when staying at our property. We have sought to recommend Sylcaz at every possible opportunity and have no hesitation in stating that Sylcaz should be any property owner’s first choice."Yours sincerely - Nigel & Julie Hendry
We use SylCaz for all aspects of our property maintenance. From check-in through to check-out and with all aspects of reporting and full inventory services, SylCaz provides a first class, professional service. We are particularly delighted by their swift response to our requests and frequently our requirements are fulfilled the same day. We are also impressed by SylCaz out of hours call-out capabilities and their ability to deal with any problem – be it large or small – with a cheerful and helpful attitude. SylCaz gives us a speedy, efficient and cost effective service - Janice
To whom it may concern, We have two properties in Lagos on the Western Algarve and Sylvester and Carol have been taking care of us since Summer 2009. We were lucky enough to be put in touch with them from the beginning of our adventure and they helped us with preparing our apartments to receive guests for the following year. Since then they have greeted all of our guests and we have had nothing but excellent praise for both of them. We ask our guests on return from their holidays to offer us feedback on their stay, they always take time to mention how supportive Sylvester was on their arrival and many have said he is an ‘asset’ to our company. As with all businesses there are occasions when things don’t go as smoothly as they should and on these occasions Sylvester and Carol have gone out of their way to make sure things have been put right quickly, efficiently and without disruption to our guests. Customer service is a major factor in our business and Sylcaz ensure that the very high standards that we set are adhered to in all that they do. Our apartments are always spotlessly clean for all arrivals and they are thorough in the inspections on guest’s departure informing us without delay of any concerns. They let us know immediately that all is well after guests have left enabling us to return security deposits to our guests swiftly on their return. We would definitely recommend Sylcaz for all your management needs, if you require more information please contact us via the details below. - Stephen and Denise Phelps